FÖRCH Tyskland

Attitude, customer orientation and competence are what counts with our field staff. This means: we talk to each other at eye level - and above all we speak the same language. We can do this thanks to comprehensive industry expertise, often through our own practice and professional experience. Thus, competent advice and support at FÖRCH are never a matter of luck, but a deliberate component of the FÖRCH total package.

In our 33 FÖRCH sales branches throughout Germany, we reliably cover the immediate needs of our professional craftsmen. We present our customer-oriented assortment to touch, test and experience. Numerous services such as the delivery and collection service, the stocking of customer-specific assortments or the 24-hour access in selected FÖRCH sales branches round off our service package.

The fast pace of digitalisation does not exclude transparency, trust and partnership at FÖRCH. On the contrary: we attach great importance to integrating these principles into our e-commerce landscape. With customised and individual digital solutions, we create more transparency for the digital ordering process of our customers. Around the clock, 7 days a week.

Telephone sales round off the individual customer care at FÖRCH. Proactively through the personal sales consultant or via our specialists in the office, we are also happy to look after our customers by telephone if requested. Both the comprehensive advice, the ordering of tools or consumables or also the use of selected FÖRCH services can be managed quite uncomplicatedly via this sales channel.